We charge a flat rate of $9.95 per order, for Melbourne Metro delivery, regardless of the quantity and weight. We ship Australia wide and often only $19.95 for Interstate or regional delivery. Please note that we cannot deliver to PO Boxes.
We endeavour to get your products to you as quick as possible (delivery usually 2-4 business days). If you feel like your product may be delayed, please contact us.
If you’ve tried all of our comprehensive tips on this page, and your pet still doesn’t like the new food, return the opened product to us (at your own cost) and we will refund the purchase price (minus delivery charges) once it has been received.